100.0% would refer friends and family to us

5 stars Verified customer

We dropped our car off without appointment hoping that you could do the repairs requested by the next day - before the holidays. We were very pleased with the a.m. phone call diagnosing the problems and with a complete estimate on the repair cost. Thank you for accomplishing everything and doing a great job on the repairs.

5 stars Verified customer

Received quick, immediate and compete service as a "drop-in" this week. I am a repeat customer and each time I go for car care and repair it is always the same...Excellent service and Excellent repair!

I tell others about this team of professionals.

Thanks for the great example of customer service!

5 stars

need to update old picture. show a new picture of the new shop.

1 stars Verified customer

I brought my car in because it had an abnormal idle.It would idle fine for about 45 to 60 seconds and then skip or sputter. When I drive the car it drives normally but I know that it skipping during idle means there is a problem with spark plugs, fuel, fuel air mixture.......something along that line. I was told by Brett that they listened to the car and it idled just fine! Really?? I spent 645.00 dollars on replacing a wheel bearing and fixing the power steering pump but the initial reason I brought my car to the shop in the first place is still happening. Very disappointing to say the least. At this point I'll be taking my car to the Mitsubishi dealer to get the problem resolved.

Douglas County AutoCare Inc. replied:

The only disappointment that should be felt is on our end, as a repair shop we strive to identify and repair all customers concerns and identify those that the customer may not know about. As the customer stated there could be a "problem with spark plugs, fuel, fuel air mixture.......something along that line. All spark plugs were removed and inspected, computer scanned, fuel pressure checked, and test drove. All at no cost to customer since no problems could be felt or found. Power steering and hub bearing were however identified and suggested. The dissapointment comes due to the fact, when we talked to the customer and advised him that we could not feel the skip he understood. And since other repairs were authorized he accepted that. We try not to suggest or perform any repairs unless we are confident in those said repairs. Unfortunatly we were not able to identify the exact cause of this customers complaint. Very disappointing, maybe this will help shed some light.

5 stars Verified customer

Honest, trustworthy and budget friendly. They always get the job done!

5 stars Verified customer

I have four vehicles. I take all of them to Douglas Co Auto Repair for regular maintenance and for repairs. I have been dealing with them for a number of years. They are trustworty and honest. They charge a reasonable price. I don't take my vehicles anywhere else.

5 stars Verified customer

Went there based on AAA recommendation and was not disappointed. Service was prompt, cost was right in line with the estimate, staff was very friendly. Will definitely be back.

5 stars Verified customer

Excellent service. Got battery replaced in a very timely manner

5 stars Verified customer

Been using them for years. Would not concider letting anyone else service our vehicles. They are very knowledgeable and efficient. The waiting area is clean and comfortable.

5 stars Verified customer

Fast, professional service at fair prices. I use them for all my company and personal vehicles.