100.0% would refer friends and family to us

5 stars Customer since 2017

Dr Fan is very caring and takes good care of our pets. She is very though and explains our pets’ conditions in an understandable manner. She is upfront about costs which we appreciate. I would highly recommend Dr. Fan and her staff to other pet parents.

4 stars Customer since 2018

I was told different price range than charged, but over all Service was great. Location is clean and staff was great.

5 stars Customer since 2014

Our first visit post ownership change and it was wonderful.

Dr Fan and her staff are not only knowledgeable but also caring and professional. Full disclosure -when we heard the practice we have visited for 4 years had been sold, we met with others in the immediate area and found we are indeed at the right place for our our two Cavaliers!

4 stars Customer since 2004

Pleased with the ability to get an appointment for same day and the professional attitude of both the technician and the doctor.

Have had significant issues with the past owner and the information system used, so was looking critically at those features. Am pleased to say that so far I would be optimistic that they have been successfully addressed.

5 stars Customer since 2014

Fantastic. Dc ranch suggested an allergy shot vs giving my dog apoquel. The shot is working so much better. Bambam is sleeping better because he is mire comfortable now. We are sleeping better too. Michelle is an amazing groomer. Virginia is always upbeat and helpful. Dr Fan is so sweet. I’m thrilled with the new staff. So friendly and eager to please. Thank you !!

5 stars Customer since 2016

Everyone at this Veterinary hospital is kind, professional, and knowledgeable. We always bring our pets here knowing they will be well cared for.

5 stars Customer since 2018

We have lately moved to the area full-time and were looking for a new veterinarian. I had stopped at several locations to get a feel for each one. From the first impression (I'm big on that) DC Ranch was the cleanest and the energy felt right. Donte was right there to greet me with a warm smile. She explained how Dr. Ann Fan is certified as a “Fear-Free” practitioner and that all staff will be going through this same certification. But what I loved the most is that she invited me to stop in at any time without making an appointment to bring my kids in for a tour of the facility and to meet the staff. I would never have thought of going in the clinic un-announced for a walk-through. I was off to the next and final clinic for my first impression, there I asked what I had just been offered at DC Ranch, could we come in anytime without an appointment to do a walk through? NO was the answer that was given from that clinic. So that is truly what sealed the deal for me, Donte going above and beyond with that invitation.

I had all intentions of taking the kids in the following week for our visit, but Saturday morning we had a very sore little boy that needed to be seen. I waited until they opened at 8 am and called. I mentioned that I had been in a few days earlier, that we were not registered as patients with them, but could we be seen today. "Absolutely!" We took Jett in at 8:45 greeted by a "Welcome Jett" sign in the private room that awaited him. EVERYONE was exceptional making him feel very welcome. We were delighted with Dr. Kim Crow and her very gentle calming way with Jett. The first thing she did was give him a doggie massage to relax and calm his jittery nerves. Everything was explained to us in detail about what tests she was wanting to run and why and we both felt very confident about what she was suggesting.

The fees were very much in line with what other veterinarians charge. The exception is that other clinics may not be open on Saturdays, therefore giving you no other option but going to emergency and paying two to three times as much.

My husband and I were very impressed with our first official visit to DC Ranch and know we made the right decision in making them our primary care for our kids.

Thank you to the staff at DC Ranch for being so kind and compassionate. It truly shows!

5 stars Customer since 2004

Michelle, who grooms my Persian cat Lily, does such an amazing job with her lioness shave! Lily loves her and comes home happy with her new look and not having all that fur to clean herself! She enjoys her Spa day!!!

5 stars Verified customer

Everyone was fantastic and personable. I loved how Ryan also was interested in my comfort not only my dogs.

5 stars Verified customer

The people that work here are the best!

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