88.9% would refer friends and family to us

2 stars Customer since 2012

Been going to the Roswell office for years with no complaints (5 stars). Visited the Snellville office for the first time after a move and we were there for a LONG time passed our scheduled appointment. I know that happens from time to time, but others in the waiting room said it is normal here. Maybe due to being open few days, but they still should not over schedule. Then my daughter needed a cavity filled, which they said they do not do at this location. What kind of dentist doesn’t fill cavities! They told me I had to call and schedule at another location. The only locations that could take us within the next 4 months are an hour or more (one way) away. I requested my records and will not be returning. Very disappointed as we have always been so happy. She is at the co-located Family Orthodontics today and it has been the same experience. We were here an hour before they took her back and we are going on 90 minutes now. Ridiculous for an adjustment. At the Roswell location we were rarely there more than 30 minutes total! If we were not prepaid for her braces we would not be returning here either.

1 stars Verified customer

I have been calling for weeks to cancel an appointment and I can never get anyone on the phone. I have even sent an email and still no answer. There should always be someone there to answer the phone.

1 stars Customer since 2018

Completely disappointed. Will not be back. Daughter had appointment scheduled last week, after waiting for almost an hour, were told difficult patient and might be a while longer before seen. So we rescheduled for today. I told them she also has an orthodontist appointment and was assured it would be fine. By the time daughter was done with orthodontist the dentist was gone to lunch! So they wanted us to be seen after lunch!!!! She missed school last week, I missed work. Your office caused her to miss school again today, and did not even"make it work" as we were promised. Very poor practice. Will not be back. Will have records transferred to new office.

5 stars Verified customer

Staff was very friendly took time to explain everything to me and answered all of my questions. I would highly recommend.

5 stars Verified customer

Doctors and staff are amazing.

4 stars Customer since 2017

Great experience

3 stars Customer since 2017

730 appointment turned into an 8 appointment

3 stars Customer since 2017

730 appointment turned into an 8 appointment.

5 stars Customer since 2018

Everyone was VERY nice to my daughter and it made her feel comfortable. I loved the atmosphere. Very clean and I would recommend this place to any and everyone. Thank you!

5 stars Verified customer

Great service!