95.5% would refer friends and family to us

5 stars Customer since 2017

Angela was awesome and she did an amazing job on my color

5 stars Customer since 2017

Shelby created exactly the look I was going for and was super pleasant to talk to. I needed a new salon in SF as I had been in Marin and getting hair done there. Really glad I came here and had Shelby! I think her price is very reasonable as well.

5 stars Customer since 2017

Linh is great! She is fantastic for 'difficult to grow out' hair!

5 stars Verified customer

She was great - however, the cut took 10 minutes at best and cost $115. That was tough to accept.

5 stars Verified customer

I saw Linh to get my hair ready for a formal event. I could not decide if I wanted it up or down, and was generally being difficult and she was very patient and, most importantly, the style she did was exactly what I wanted, looked fabulous, and withstood the windy evening as she promised. I was extremely happy.

thank you!

5 stars Verified customer

Hannah is great. She's creative with color.

5 stars Customer since 2007

She is amazing - one of the best stylist I have ever had

4 stars Verified customer

The stylists and hair colorists are amazing, but the front staff who check you in and out are not the most pleasant to deal with, which I find very strange.

5 stars Customer since 2007

Michelle is a true artist. I trust her completely. She is also fast! I appreciate how personable she is and still professional. I get compliments almost daily on my hair color and have for years. I keep coming back because she's worth it!!

2 stars Verified customer

The front desk experience, especially when making an appointment by telephone or something simple like extending a services price list to a customer, appear to be a complete mystery to your front desk personnel. No matter how many times I mentioned I needed a full head color with highlights and a cut, I ended up with partial highlights. Same experience for my emailed appointment confirmation. The cost of color was about $100 more that I pay at Aveda salons. Be advised: this is how you LOSE my business and inconvenience and annoy your very talented employees. Also, your facility feels like a factory....a hair color factory just liike an expensive super cuts. When personalized customer service goes out the window as bottom line mentalities take hold...customers look elsewhere.

Also in San Francisco

Dental

Vivian W. Cui, D.D.S.

5 stars 736 reviews

This visit with the hygienist did not live up to your high standards nor with my past experiences with other hygienists in your office. She seemed inexperienced and the only term I can think of is "sloppy." I asked for the nitro when she brought me into the exam room and was told, "No, we are not doing that today." I asked if there was any reason why not and she did then go and ask somebody. Eventually, I was hooked up, although I had the feeling she was not quite sure what she was doing. At one point, I felt like to confessing to all crimes because I was swallowing more water than she was being pulled out by the tube...sort of like waterboarding. In all seriousness, I adore Dr. Coi and the fact that I can bring Leila. I love the office and everyone in it, except my last hygienist. If she is still there for my next visit, please do not schedule me with her.
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Dental

Stephen W. Ostwald, D.D.S.

5 stars 66 reviews

I just had my 6 month teeth cleaning visit. As usual, I had the most thorough cleaning and was given the very best evaluation and advice from Osha, the Dental Hygenist. She had helped me escape periodontal surgery about 10 years ago and has guided me as I established better oral hygene habits. This in coordination with the excellent care I have received from Dr. Ostwald for over 25 years has kept me a very happy patient.
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