96.2% would refer friends and family to us

5 stars Customer since 2002

Great Experience. Techs are very helpful, explains everything, make good suggestions.

5 stars Verified customer

Excellent experience and serve. Easy in and easy out. Work done quickly as promised. Communication with Alok was great.

5 stars Customer since 2017

Dobbin auto repair is the best place to get your car serviced in Columbia MD hands down. Extremely professional and kind hearted

4 stars Verified customer

Rolando is very helpful and courteous. I have had no problems with this auto repair shop as of yet.

3 stars Customer since 2008

I've been taking my car to this shop for over 10 years and I was a little disappointed this past repair.

The initial estimate given to me had 3 possible total amounts depending on the type of alternator they would find in the car.

When the repair was done, they told me the car is ready and the charge mentioned is the highest of the 3 possible total amounts.

I asked if it was the biggest wattage of the alternator that had to be replaced and they said yes.

Before we left to pick up the car, I called to request for the old part and the lady said she would advise them of my request. On our way to the shop, we were told that we can't get the old part unless we pay for the 'core' price since the part was bought with a 'core' price. We said, how come when we paid for the part in full price?

In the end, when we got there, we were told we can take the old part with us. This was making me doubt when I've always trusted this shop fully.

We took the part and was given total charge for the repair which again is the highest price of the 3 possible charges. I asked to see the bill. I saw a charge for 3 hours of labor which should not be there. This was a total of $300 overcharge which they had to take out.

This was very disappointing. If other customers do not review their bill and just pay, $300 is certainly such a big out of pocket cost for nothing.

Richard has always been good to deal with especially with pricing and quality of work, however, this time I was not given a chance to talk to him. I hope Richard fixes this BIG problem.

It makes a loyal customer leave his shop. I even recommended his shop to relatives and friends but now, I am not sure anymore.

5 stars Verified customer

I scheduled an appointment for 8:00 AM on Saturday morning but when I arrived, I was not on the schedule. They were able to get the state I nspection done while I waited so that was great. I was in and out in 2 hours. I do think they need to do a better job of tracking appointments. Another customer had the same problem. Overall, great place.

5 stars Customer since 2018

From the phone call to finish, this spot is on point ! I randomly selected them online. The young lady that answered my call was so kind and efficient. She then gave the call to the manager and he was just as kind! Same day service ! Genuine kindness !

5 stars Customer since 2013

You folks are consistently great to work with, which is all the more refreshing because of the rampant fraud in the auto repair business in general.

5 stars Customer since 2003

The service I received was excellent. The personnel was professional and polite. I always feel that the service is Top Rated. The price is fair. I have and will only use Dobbin Auto. I Trust them to take very good care of my vehicle.

5 stars Customer since 2016

Always extremely helpful, friendly, accommodating, and excellent service!!