After conducting business with Don's for the first time, I was very pleased with the friendly and personal atmosphere. The repair work on my (sons) vehicle was quoted and performed just as promised. Don's actually offered a loaner vehicle, as the said repair might have taken longer than expected. The only downside I encountered was the price mark-up on the kit required for the repair, which was over three times as much as I could have purchased it for online. Overall, I am satisfied with the service I received from Don's Auto Care.