My stylist Jake is a fragile, non communicative, whining baby. My first appt. Ok, however I showed him a few pics of a style and color I wanted. He said nope to both, saying that the blonde would be too much and not look good, and I should keep the length of my hair. I grew my previous color out for 8 months so I could get the right style and color. I left being blonde and the cut was good, however my hair color was a complete mess. I went back a few days later to have it fixed. Jake seemed very unamused that I came back. He was cold, cranky, and flat out blamed me for the way my hair turned out. He told me it was my fault for not communicating with him. He was humiliating me in front of customers and his peers. As he continued to explain how this is all my fault, he took my hair in his hands and was yanking it very hard. I did the best I could to explain to him what I needed done in order for me to be happy with my hair. I even gave him the option not to fix it. I'd be happy to go to someone else. I should have gotten up and walked away. I was nearly in tears and so very uncomfortable. Then he brought over the manager for what seemed to be his validation for my screw up. My color still is not what I had wanted, but it will do. I tip high, and apparently he didn't care or seem grateful. I was treated unkindly, I was made to feel embarrassed and I can never go back to Dosha. I spent 260.00 with tip for a color from a master stylist that looked like a beginner. He has no concept of reasoning and certainly very thin skinned. I was trying my hardest to be sensitive in explaining what I needed. He cannot take criticism. Very, very disappointed. Somehow I have have to get the dirty ash color out of my hair. It just makes me feel and look drab.