I had a great experience with several front desk staff members! I was wanting to try some new products and assemble a gift bag for my mother, the staff was very helpful. I really appreciated that a new team member was helping me and when I asked a specific question about a product she did not pretend to know the answer: she said she was not sure and went to get a more senior team member to help, this made me trust in her and the other worker. I really felt like she did the right thing by not pretending to know the answer to my question, and then when the other worker came he was great, he was supportive of her asking for help and was able to answer my specific questions. Two days later, I wanted to exchange a product for my mother and the same worker was there, she remembered me right away and made the exchange very easy. It really was a very positive experience.