I reduced my score by one star because of the ambient noise (voices and mechanical) in the spa area. It would be great to enter a "quiet zone" for more complete relaxation. That said, the Rosemary Mint Wakening was amazing and I received great service by Audrey (She gets 5 stars.)!
Hannah at 35th and Hawthorne is wonderful! I missed my original appointment (forgot) and then was able to schedule for that same night. No frustration was expressed about missing the first appt and everyone was very kind.