100.0% would refer friends and family to us

5 stars Customer since 1997

Great family dentist. Able to make a next day appt. Dr. Smith has always been wonderful for our family. My last visit I had a crown that had come loose. Dr. Smith was able to remove, clean everything up, and re-cement the crown.

2 stars Customer since 2022

We chose this office as a new dental provider due to the wonderfully patient-centered website and personable reviews. The experience was disappointing, however. Upon entering, there was a very lackluster reception while handing over paperwork; didn't ask for insurance info, had to offer it myself. Website said first exam is free, yet reception did not confirm nor mention that. Gal then opened the door to exam rooms, did not say my name, spoke extremely softly, ushered me to exam room, didn't really say much. Dentist came in, was behind me looking over paperwork, didn't introduce himself or say my name, confirmed appt was for cleaning and exam, proceeded with that. Very little conversation, checked watch often during cleaning. First time ever tartar scraping went from end of tooth toward gumline, which was quite uncomfortable to my gums; seemed backwards. Every other cleaning I've ever had, scraping always goes from gumline toward end of tooth. Seemed brief and not thorough cleaning. Did compliment me on taking good care of teeth. Website said free whitening with first visit; was not offered, did not happen. Gal comes in for polishing teeth. Seemed to only polish major tooth surfaces, did not go into the curved interdental portions of teeth. When spraying inside mouth with water, splashed at least three times onto my face and eyeglasses, kinda clumsy. Overall, the staff lacks social graces and friendliness and just not a welcoming, outgoing atmosphere. Not a single person introduced themselves. Felt rushed the whole time. In n Out Dental Care.

5 stars Customer since 2022

Best experience ever! He gave me the option of being under anesthesia. It wasn't necessary for my prodecure, so I opted out. Glad I decided to change dentistry and visit Dr. Douglas' office.

5 stars Customer since 2018

Doctor Smith and his staff are so friendly and truly care about myself and my family.

He and his staff are always careful and try to make me as comfortable as possible.

His office is clean and pleasant, fees are reasonable and fair. He has been our dentist for a very long time, and even when we moved away and then came back to Cache Valley 15 years later to retire,

it was nice to know that he has stayed up to date and current with his practice. Great Dental practice.

5 stars Customer since 2012

Very professional and friendly service. Highly recommended.

5 stars Customer since 2022

Very straightforward and helpful appointment.

5 stars Verified customer

Always a good experience. He answers questions and concerns. His staff is amazing. I haven't had any problems with the dental work.

5 stars Verified customer


5 stars Customer since 2022

The bottom half of one of my upper jaw molars broke off. Dr. Smith used a fast-dry dental putty to repair the tooth without anesthesia, since the top half of the tooth was still good. The whole process was done in less than 1/2 hour. The experience was fast and very well done. I am very happy with the results.

5 stars Customer since 2018

Doug Smith is a dentist to be admired: Handsome and brave, clever and jovial and adept at cleaning the barnacles off teeth. I would recommend him to anyone. Jim Royle

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