99.7% would refer friends and family to us

5 stars Customer since 2017

Breaks needed major work. I brought car in at 730 am and dropped off. They assessed what was wrong. Called me on what it would cost to fix. I had an idea already what was wrong. I gave them an ok to do work. I picked up at 330 that afternoon. Breaks are perfect. Fixed and i feel very confident in work. Feels like new again. Mechanics were funny and great.

5 stars Customer since 2017

Great service, prompt, fair, no pressure! Will keep coming back!

5 stars Customer since 2017

They did a great job removing some broken bolts on my Jeep Wrangler that no other repair shop would touch. So much appreciation!!

5 stars Verified customer

It was late on a Friday 3 years ago, barely in town a month, a bad alternator forced me to call AAA for a tow. The driver convinced me to take it to Doug's and not the dealership. Josh fit me in and sent me off repaired, all before 5:00. I have brought him my car ever since. The place has grown with more great people like Riley, last visit, they even cleaned the inside of my car. I'm glad I don't need more frequent repairs but if I did I'm happy to bring it to Doug's.

5 stars Customer since 2017

Great customer service!

5 stars Customer since 2011

We always receive superb service! Josh is excellent and we have not had any issues since we started taking our car there. They also check our car every time for any malfunctions and make sure to check in with us if there is a problem.

5 stars Customer since 2000

The crew is the best in Kirkland

5 stars Customer since 2010

Wonderful, as always! Honest, thorough and quick. Even cleaned and vacuumed my car. Wouldn't go anywhere else. Will recommend to everyone.

5 stars Customer since 2015

Excellent, timely work - particularly appreciate Doug's taking the time to vacuum out the car

5 stars Customer since 2017

Candid and knowledgeable. Great customer service