97.5% would refer friends and family to us

5 stars Verified customer

The guys were able to diagnose a tricky electrical problem and fix it quickly for me. Good job !

5 stars Verified customer

I was in a bind and needed a job done quickly. Downtown Auto fit me in and got the job done.

I was leaving on a 4000 km ... Read More

Downtown Automotive replied:

It is our pleasure Mike. We are always just as happy as our customers when we can take care of a concern and get you on your way. Glad to hear you had a trouble free trip!

5 stars Verified customer

I found that the Front Desk staff, called me @ every turn to see if I wanted them to proceed with the next thing on my v ... Read More

Downtown Automotive replied:

We pride ourselves on keeping an honest, open dialogue with our customers. No surprises, just upfront details on the condition of your car. We do our best to educate you on the repairs recommended and leave you to make an informed decision on what you would like to go ahead with.

1 stars Verified customer

Great service. ..professional and reliable ....Phil is the man highly suggest dt automotive

5 stars Verified customer

Everyone at Downtown automotive are courteous, knowledgeable and friendly. I have always received excellent service and ... Read More

Downtown Automotive replied:

Your recommendations to family and friends are a big compliment to us. Thanks for your business!

5 stars Verified customer

I found the staff to be very professional and friendly. They were also very accommodating to my needs.

Downtown Automotive replied:

Thanks for your review Liz! We do our best to accommodate all our customers needs.

5 stars Verified customer

As usual excellent efficient service

4 stars Verified customer

I find everyone very friendly there and they know your name. I like that my car gets a little touch up each service. W ... Read More

Downtown Automotive replied:

From a friendly smile and "hello" at the front counter to maintaining your vehicle with the knowledge of our qualified technicians and even that quick tidy up of your vehicle when we're done with it. It's always great to hear that people get the service we set out to provide.

5 stars Verified customer

First time visit To Downtown Auto for a manufacture scheduled spark plug change. With 16 plugs in my vehicle I was expec ... Read More

Downtown Automotive replied:

Just to be clear, we always stick to the manufacturers recommended maintenance schedule when you have a newer vehicle that needs to maintain it's warranty requirements. However, once out of warranty we check all components for wear and tear before replacing just based on kilometers. If there is no sign of wear and tear, we don't replace it. Not only does that seem like the honest and professional way to do business but we feel like it's common sense.

5 stars Verified customer

Great service!