Dr Kevin W. Smith Inc.
Dental
802 Baker Street
Nelson,
BC
V1L 4J7
(250) 352-2616
Mon - Thu: 8:00AM - 4:00PM
Fri: 9:00AM - 2:00PM
Sat: By appointment only
Sun: Closed
About
Family Dentistry
New patients welcome!
Evening and Weekend Appointments Available.
Services
- General Dentistry
- Cosmetic - Invisalign
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Check
- Debit
- Mastercard
- Visa
Certifications & Memberships
3 stars Anonymous Featured review
When the appointment was initially booked we were told that the cleaning and check up would cost around $200, and possibly as much as $250. The bill was almost $400. I received great treatment and oral care but for someone without a dental plan, the extra procedures and charges should have been discussed prior to being administered. In the end I was happy with my teeth and the work done but I felt a bit like I was at the repair shop and had been taken for double my money...
Dr Kevin W. Smith Inc. replied:
This is in response to the comment about the overcharge at a recent new patient examination visit.
When a new patient is booked for their initial appointmente the following services are generally performed on the average adult.
A complete comprehensive examination of the mouth, dentition, gum helath, cancer screening, charting of existing dentition, treatment required, all for a fee of $86.30.
Usually for a new adult patient we take 4 bitewing x-rays (showing between the posterior teeth) and 2 periapical x-rays, one of the upper and one of the lower front tooth. The fee is $55.80
If the patient requests that they have their hygiene treatment at the same visit, that usually includes 2 units of scaling/root planing at a fee of $63.80, a polish of their teeth (prophy) at $33.70 and a topical fluoride application at $13.70 performed by one of our hygienists.
All these services come to a total of $253.30.
However, if the patient has not been to a dentist for several years, needs additional x-rays, such as a panoramic x-ray, usually to view wisdom teeth, the additional chartge is $60.40. Also if they have additional tartar/or stain from not having had their teeth cleaned within the last 1-2 years, then there will be additional charges for extra scaling/root planing done by the hygienist as required for their mouth.
So therefore, as you can see, every patient that comes to our office is unique in their dental health and dental needs. And so it is very difficult to give an accurate estimate for dental treatment prior to having seen the patient. If requested to give a "price" for treatment, we do try to give a "ball park guesstimate" of the fees, based upon the average new patient exam, x-rays and hygiene appointment. But each individual has different degrees of dental needs, and therefore the prices can vary slightly or greatly as needed.
It is always recommended that a patient who has financial concerns, relay this information to the front staff, the dentist and any other employees they come in contact with. We will be happy to discuss extra fees at any time, if it is requested by the patient.
We are sorry for any miscommunication regarding fees with any of our patients but we are always happy and willing to discuss treatment needs and fees at any time, once the patient has been examined and treatment planned and we have a better idea of what their dental needs are for their individual case.
5 stars Marjorie D Customer since 2005
The dentist is very compete t. I felt totally at ease with him. He explaine things thoroughly. Iso felt that he was ver ... Read More
5 stars Marilyn R Customer since 2013
Thank you, thank you, thank you!!! You took me in so quickly and fixed my broken tooth with no pain or stress. it wa ... Read More
5 stars Anonymous Verified customer
Professional , Compassionate
4 stars Romy Romy
I would like to note I feel the dentists and staff at this office are excellent and really do take the time to suss out ... Read More
5 stars Amanda B Customer since 2009
Thanks Kevin for being so gentle.
4 stars Shanti K Customer since 2010
Shanti's jaw was really sore after her last two appointments, once the anesthetic wore off. Even today it was still quit ... Read More
5 stars Vita L Customer since 2009
Dr. Bruce Johnson is excellent. I'm sure going to miss him when he retires.
He has always explained things in detail, a ... Read More
4 stars Anonymous Verified customer
Dentist and assistants are excellent.
4 stars Anonymous Verified customer
Dentist and assistants are excellent.
Would appreciate advance notice of significant costs not covered by a plan
5 stars Tova M Customer since 1996
Still of a big fan! Thanks again for all you've done for me.