This was my first time visiting Dr. Woo's practice. The lobby looks like a 5 star hotel lobby, plenty of seating. The front desk staff is super nice. I didn't have to wait long at all for my name to be called. The assistant, hygienist, and the doctor were all very welcoming and provide every bit of information you need to know, whether it's clinical information or out of pocket expenses. Very impressed and going back again.