This beautiful warm office invites you to spectacular North Bay views, a professional and caring team, a knowledgeable and dynamic dentist and a philosophy built on your up most comfort and satisfaction. Technology, service and personal touches make this dental experience unique and special.
"Going to the dentist" is usually not an experience looked forward to. But with Dr. Brattesani and her excellent staff, it's a pleasant time. From Erika the hygienist to Dr. Brattesani's assistants, the other Erika and Fabi, I enjoyed being with competent and friendly people. I also enjoy the overall atmosphere of competence. Five stars!
My experience with the dentist and hygienist was fabulous, no complaints. However, I found the receptionist (long black hair and glasses) to be pretty impatient with me while scheduling a follow up. I unfortunately had to call back to reschedule and I was nervous to do so because of my previous encounter with her which left me feeling guilty and judged. During the call, I could feel her growing annoyed with me because I work full time and attend grad school so my schedule is pretty packed but I was still willing to be flexible. At the end of the call I apologized and said “I know this is frustrating. Thank you for your time.” All she said was “yeah” in a very annoyed way and quickly hung up. It honestly made me not want to return, and I was so thrilled that a different, and very sweet receptionist was there when I arrived for my follow up appointment.
The massage itself was great - the therapist listened to my issues and I came out feeling so much better! But, the pricing has gone up considerably. I understand the last year has been tough but think the increase is extreme. Also, need to have options for massage on the weekend, when most people have an easier time scheduling. Tuesday-Thursday options is not very client friendly.