Extremely disappointed with my visit since the new dentist took over. I waited at the desk almost ten minutes before anyone came out to check me in. My previous hygienist did a great job, but this one repeatedly hit my gums and said "oops". Never before have I left a dental appointment where my gums were raw and sore and bleeding. The overall visit was disappointing. Then the toothbrush they now give out loses the bristles when you brush. Sadly, I had heard the same overall reviews from friends who go to this office as well but was hoping I would have had a different experience. We will all be looking for a different dentist.