Albert C. La Torre DDS
Dental
2289 Street Road
Warrington,
PA
18976
(215) 491-0502
Mon - Thu: 9:00AM - 5:00PM
Fri: 9:00AM - 4:00PM
Sat - Sun: Closed
About
We believe that every child is special and may have special needs for their dental care. We take pride in understanding and working with your family to provide the best dental care for your child!
Services
- Cosmetic - Whitening
- General Dentistry
- Oral Cancer Screening
- Pediatric Dentistry
- Periodontal - scaling and root planing
- Sedation dentistry
- Teeth Extraction
Languages
- English
- Spanish
Insurance
- Most insurance accepted
Payments
- American Express
- Care Credit
- Cash
- Check
- Debit
- Discover
- Financing
- Mastercard
- Visa
Staff
Darlene Mullen
1 stars Rebecca R Featured review
Hello,
I never enjoy visiting your office for a number of reasons. Here is a list of reasons why off the top of my head as follows:
1. I do not agree with making it mandatory to prescribe valume just because your practices doesn't want to deal with kids.
2. I do not enjoy being ordered around by the staff to take my child to the bathroom after having drugged my kid with your "medication". Especially annoying is being told by the staff that it is "their job" if my daughter doesn't go to the bathroom even after I aked my daughter if she has to go and she replied no.
3. Overall, I find te staff particularly annoying and the rules draconian. That said, I plan to change dentists in the very near future.
Cordially,
Zach Ryan
Albert C. La Torre DDS replied:
We are sad to hear that you do not enjoy coming to our office. I would like to address some of your concerns. We LOVE children and that is why we choose pediatrics. Dr. La Torre is a highly respected pediatric dentist who will always put the child's interests first. He reviews and treatment plans each child to their specific need in order to make their dental visit a positive experience for them. Once a child is traumatized, the damage is done so therefore if a sedative is prescribed for treatment it is because Dr. feels that is the best treatment for them. Secondly, having a child use the bathroom before a visit is precautionary and preventative, once a child is under a sedative they become relaxed and therefore the chances of them having an accident increases. Hospitals have the same policy. This is for the child's benefit not to mention the time it takes to stop the procedure in order to allow the child to use the bathroom. It is not as simple as stopping and allowing the child to get up and go to the bathroom. I do not feel it is necessary to explain medically on this reply what steps have to be taken in the event of a child needing to use the bathroom under sedation as the reasons are extensive. I would be happy to explain in detail over the phone. Feel free to contact me. We wish you the best in your search for a new dental office.
5 stars Eli D Customer since 2012
very frendly and makes the dentist fun for kids and parents!
5 stars Anonymous Verified customer
This is THE BEST Dentist I have ever been to for my kids. I wish they treated adults as well.
5 stars Anthony G Customer since 2003
As usual our experience has usually gone well and kids don't hesitate to go. All the staff are friendly and helpful.
3 stars Anonymous Verified customer
I have always had a positive experience with the staff, especially the way they deal with my three year old son! The only suggestion I have is less emails. Right before my son's six month check-up I was asked if I wanted to sign up for emails, which I clearly decided to do, however I've since then received a ton of emails from the office. So my only suggestion is to lessen the emails.
5 stars Dylan M Customer since 2009
we have always been happy with this office.
2 stars Anonymous Verified customer
Our appt. was at 9:30 am. We arrived at 9:20 and checked in. I signed for my son as I am supposed to. We waited as everyone got called down. More people came in and they got called down. Finally I heard the receptionist on the phone calling me to remind me we had an appt. I got up and told her we were right here waiting. She said, "Did you sign in?" I replied. "Yes, and signed for him." She replied with "Oh, that was our fault." That was it. No sorry or anything. It was just a huge inconvenience to have to wait 40 minutes to be called when we were sitting there and they "had no clue".
5 stars Kortnee P Customer since 2012
I can't say enough about Dr. La Torre and all services that my daughter receives every time we come to the office. Everyone is just so sweet and thoughtful.
thank you for all you do
5 stars Aidan H Customer since 2011
My son actually gets excited about seeing Dr LaTorre everyone that works there is friendly and nice to the children he is a gentle dentist and the arcade room feels like a treat to the kids and he always gives great prizes I recommended him to all my friends sincerely Shannon Mckinney
3 stars Anonymous Verified customer
Always great customer service and usually great communication. Latest visit some confusion was apparent as we were notified that our daughter needed to make a visit to fill a cavity. (medication was necessary for this procedure). Ended up, they did sealants only...said she had no cavity to fill. I remain a little upset, as medication would have never been necessary for sealants...well maybe a little nitrous, but that would have been it. I missed a whole day of work, and my 7th grader missed a whole day of school, all for some sealants. (Once valium is given, they must be supervised the entire day.) They apologized and stated that whomever called to tell us to make the appt. would be talked to. Lessen Learned? Great dentist, great staff...but human. ALWAYS MAKE SURE AND CLARIFY WHAT IS GOING TO BE DONE AT THE NEXT APPT. PRIOR TO PICKING UP AND GIVING MEDICINE.
5 stars Anonymous Verified customer
Very nice staff, always quick cleaning, great with my kids. From beginning to end always great