Everyone is very warm, inviting and approachable in the practice.
Laraine is professional, personable, and non judge mental. I never feel uncomfortable asking her anything. It’s always a breeze when I call to make an appointment.
One year they accidentally overcharged me for glasses since my insurance was better than we originally thought, and they called me within a half hour of me leaving to inform me of the overcharge - and gave me the option to go back and get a refund or have a check for the difference mailed to me.
I always feel like I can trust them, and knowing the practice has been around and stayed in the family really makes it special to me as a customer.