Finally, I found a Hygienist that knows what she is doing. Ki, has changed the way I view my mouth. Within an hour I understood what gum disease is and how to control it. She is very laid back, doesn't scold, she just tells you like it is. Her super casual personality makes you feel like a friend not a stereotypical Hygienist at all. Not only is she awesome, the vibe in the office is friendly and it is obvious everyone there loves what they are doing. A++++ to the whole office!