For the most part, I have really enjoyed the services at Earthbound, including their sensitivity to using natural products. Their organic facial is wonderful, leaving the skin like velvet. Their manicures and pedicures are delightful and carefully done. I really like it that they use fresh water in lovely soaking tubs. I have had a number of treatments here and the consistency has been great with one exception. I can only describe the massage I had as odd. The therapist went from gentle massage to hard attack on a muscle without building up to it. Other than that, ever other staff member and the owner have been wonderful!!