91.1% would refer friends and family to us

5 stars Customer since 2021

Very friendly and knowledgeable staff , will recommend East Hartford Animal Clinic

5 stars Customer since 2021

The staff was absolutely amazing, and cared for my dog as it was their own... thank you..

2 stars Customer since 2012

Visit went okay but I was double charged for bloodwork. They They didn’t give me a receipt until after so I couldn’t see the extra charge. I was called the next day. The staff also gave me the wrong dose of medication and told me to come back when I already was at work. Seems like there’s some confusion or not double checking if work. Slightly disappointed

East Hartford Animal Clinic replied:

We are very sorry to hear you are disappointed. Here at EHAC we take client satisfaction seriously. In your case, we realized the billing error quickly and called you immediately to offer you a credit or refund. The medication dosage was correct but the quantity we sold you was not sufficient for your pet. We have safeguards to guard against human error but unfortunately it happens; when it does we correct it in a prompt and fair manner. As stated in the voicemail, please give the office a call at your earliest convenience to discuss this further.

5 stars Customer since 2013

I booked a same day emergency visit and they were able to see my dog right away (of course there was an emergency appt fee as I've found with any vet I've been to). The vet assistant was very comforting and sweet to my nervous pup and the vet knew after examining him what the problem was (and thankfully it wasn't serious). He did blood work to be sure and he was correct. He gave my dog something for pain and sent me home with a prescription. I had to cancel a grooming appt for that morning because my dog was ill and when I mentioned to the assistant that it was mostly to trim his nails, she offered to do it for me. I wouldn't hesitate to bring my dog back there for any services.

5 stars Customer since 2021

I’m very happy with the whole procedure from start to end. Everyone was very caring and helpful. Thank you

5 stars Customer since 2021

The entire staff was very kind, knowledgeable and communicated well. All 5 of my cats were well taken care of and enjoyed their visit. I would recommend them to everyone!

5 stars Customer since 2016

Great and Fast Service !

Went in for a wellness check for my puppy. I was surprised at how quickly I was called in. The Doctor cared about my concerns and was very friendly and knowledgeable.

5 stars Customer since 2021

Kind, Friendly, Knowledgeable !!! Nellies surgery went smooth and everyone was so nice !!! So happy I am a client of EHAC now !!! I am so grateful !!!

5 stars Customer since 2021

The staff at East Hartford Animal Clinic were Superb. They explain very step and procedure that my puppy was going to experience. It made feel very confident they he was in good hands.

5 stars Verified customer

Friendly Atmosphere very Knowledgeable when caring for my 13 year old dog.