Possibly the most disappointing spa experience I have ever had. The massage therapist was extemely rude and unpleasant. She had even made a towards something I was wearing which I thought was really unprofessional. While I was dressing after my service, she had began knocking on the door and proceeded to enter the room to rush me out. The spa itself was extremely crowded and loud. The locker area was very small, all of the customers are on top of one another and it was nearly impossible to get to my locker. i was not able to use any of the facilities during my time there. The courtyard was so packed with people taking pictures and selfies, the relaxation area inside had the same issue. Everywhere I attempted to sit, I was trying to maneuver to not be in anyone’s photos. I mentioned this to multiple attendants and nothing was done nor did they seem to care even though, there are posted signs throughout prohibiting photography and cell phone usage. The amenities inside the lounge, such as the pool were too crowded to use and the noise level was like being at a shopping mall. Not a relaxing or luxurious experience at all.