Everyone was so nice and cared a great deal about Douglas. This was his first trip to a Vet and it was like taking your child to the doctor. Everything was explained to me about his care and treatment and the next day when he didn't seem ant better I called and they provided me with more information about how to care for him and they checked of him again by calling me. I am very happy with their services and they were gracious enough to see him when I called 4 other Vet offices and they could not see him until the following week. Thank you, Thank you, Thank you. Will highly recommend them to everyone.