91.2% would refer friends and family to us

5 stars Customer since 2014

Maurice is a perfectionist !!! He went over all the pro/cons of the cut/style I wanted. I have super frizzy wavy hair and he walked me through the process step by step of what he was doing and how I can get the loll at home. I could not be happier right now with the result. I was driving 3 hours to Orlando to get this look, now I have Maurice right in the area!!! Thanks Eleven team!! You rock

1 stars Verified customer

Place is closed down. They took my money for a 500$ gift card!! Wtf

Eleven Salon & Spa replied:

Please call us and we will be happy to assist you. Your GC is still good. I apologize for any inconvience as we were closed for renovations.

3 stars Verified customer

Danny the massage therapist did a terrific job! Actually, I have never had a disappointing massage at Eleven. Their talented therapists are worth every penny. Destiny the aesthetician did a very nice job on my facial, but she didn't know that Retinol cannot be used on pregnant women. This is common knowledge and all of the providers at a spa/salon like Eleven should be abreast of safety issues like this. My skin continued improving after Destiny's facial and looked much better by the end of the next day than it did when I walked into Eleven. Doris gives an excellent pedicure, but it took her over 90 minutes because she talks. So. Much. Although the interior is lovely, the furniture and locker room are getting to be too worn out. Overall, I had a nice experience, but there are little things that could be done to improve the facility and the service.

4 stars Customer since 2012

The message was excellent. The mani/pedi was superb Maria did a great job. Thank you!

5 stars Customer since 2015

great however get footies for pedis

4 stars Customer since 2015

like the spa, quiet, clean. all persons were helpful and courteous. a little wait checking out, which could have been avoided, but overall a nice experience. some lockers in women's room could use some fixing, but it was VERY CLEAN and lots of items for use such as lotions, etc a quiet and relaxing environment. would go again, this was my first visit.

4 stars Customer since 2005

My stylist Lindsay was professional, knowledgable, caring, so, I received good color and cut !

1 stars Customer since 2014

Of course you can get a last minute appointment on a Saturday. All the good people left and nobody goes there anymore.

Eleven Salon & Spa replied:

We try to accommodate all of our guests, whether it's for booking a month in advance or coming in for a last minute appointment. We pride ourselves in service.

5 stars Customer since 2015

WOW! I had such a GREAT experience at Eleven Salon on Saturday! Not only did they accommodate my crazy schedule with a last-minute appointment, but then the services were excellent - nails by Doris and hair by Lyndsey - and everyone was so nice! I highly recommend this fabulous salon - excellent from start to finish!

5 stars Verified customer

From the moment I walked into the spa I knew I was in the right place. The lovely young lady at the front, I believe her name was Skyler, offered me a beverage and we proceeded to go on a tour of the spa. Nop notch service! My massage and facial were superb. I had such a nice relaxing day and I really needed an escape and eleven salon and spa provided me that! I will recommend Eleven to all my friends!