The thing that stood out in our experience with the EFPC is the amount of time they spend with you and your pet, explaining in great detail the medical condition and treatment plan options. It is truly a personalized experience. The vet techs are extremely knowledgeable and capable of answering any questions we had. We recently had to have a cat euthanized, and Dr. Susan Brown couldn't have been more compassionate in her care and approach to the painful situation. Comparing this clinic to my experience with other vet clinics I've used in past years, this is one of the very best.