Until now I have had nothing but positive things to say about Elmwood Dental Group.
But this week, I didn't have my normal hygienist for whatever reason, and for someone who has a lot of anxiety about going to the dentist, it made for a very uncomfortable appointment.
Also, I said I preferred a night or weekend for my next appointment, and was given a time during the morning during the week. I understand a lot of people want these times, but I come in every four months and can't keep going to work late.
I am very sorry that your experience was not as expected. At times you may not have your preferred hygienist due to many reasons. Rescheduling, needing a certain day/time, or even is someone is out unexpectedly. Our goal is to keep you with the same hygienist. If you are unhappy about the scheduling of your next appointment please call me and I will get you in at your preferred time. Thank you