Was disappointed in my first experience as specific instructions about simple shrub trimming were not followed. Then, were only made worse on a 2nd visit (3 days later) by a different crew. After verbally explaining, they still were unable to follow directions. In both situations, the clean-up wasn't the greatest, but was above-average.
Photos were sent to the company after both service dates. The owner kindly discounted a portion of the bill without any request, but that just did not seem to properly compensate for the damage already done.