This was my first time having Hannah do my cut and color (since Alex is out), and she was wonderful! Such a pleasant experience! Hannah took the time to listen to what I wanted, discussed all options with me, and made sure she understood exactly what I wanted. She asked if the pressure and water temperature was okay when washing my hair (I think this is very important to ask, rather than assume). Hannah also explained why she was cutting some of my hair wet and why she cut more when dry. I loved this visit with Hannah, and would highly recommend her services to anyone. If I am ever unable to make an appointment with Alex, I will be sure to request Hannah.