when the driver arrived , he had an attitude, which I did not like.
I took into the fact that it was a very hot and humid day and it was near quitting time and
let him go about his job.
I gave him cold water as he performed his work , to help with the heat'
He did do a very quick and thorough job for us as English always does, and
before leaving , the driver did apologize , saying he had a bad day.
We were very satisfied with the work that was done and will call English when we need them in the future.