95.5% would refer friends and family to us

1 stars Customer since 2018

The reason why i didnt went back it was because, there was a luck of help, they just basically prescribed me pills, with only looking at my face, they didn't ask me questions. They were just like we see you in 3 months. At least they could've smile, but I just decided not to go back.

5 stars Verified customer

Very friendly and professional.

4 stars Verified customer

Everything and everyone is extremely professional...

5 stars Verified customer

It would have been helpful to know how long the procedure would tak.

3 stars Customer since 2018

I was disappointed the Dr. was not interested in my concern over the scar I still have even though it has been 7 months since my surgery. The exam itself for new basal cell carcinoma was fine.

5 stars Verified customer

Fantastic service, pleasant people, on time appointment,knowledgable staff. Best service I have ever had in a doctors office. I'ii come back in a flash. But I hope not.

4 stars Customer since 2019

Only problems we had is insurance issues they had when we got there the office did not understand the insurance policy

5 stars Customer since 2018

I found Epiphany in El Paso to be very efficient and caring. My appt. was honored right on time.

Dr. Herman and her staff explained the procedure and were very positive and helpful.

1 stars Verified customer

The PA I saw did not even know why I was following up even though he was the one that recommended I follow up 3 months after mole removal and keloid scar injections. I had to tell him. In addition I had a small cyst I wanted him to look remove and he proceeds to tell me those have to be scheduled at the end of the day or beginning (it was the end of the day). Frankly I felt as though he just did not want to do it. All and all the PA spent maybe 3 minutes with me total after being 30-40 minutes late for the appointment. I thought it was a huge waste of my $35 co-pay considering it was an unnecessary visit and I seemed unimportant to the PA. I will be looking for a new dermatologist as a result of this poor care, attention, and what seemed like a money grab on behalf of the practice.

2 stars Customer since 2018

Very slow and uses full name in front of other patients.