EuroWerks
Automotive
531 N. Washington Street
Falls Church,
VA
22046
Mon - Fri: 8:00AM - 7:00PM
Sat - Sun: Closed
About
EuroWerks Virginia is a complete service facility specializing in late model Volkswagen and Audi automobiles. By specializing in only Volkswagen and Audi, we buy and stock most common replacement parts in quantity and at a fraction of dealer list. This savings is passed directly on to our customer.
Services
- General Repair (Aftermarket)
- Oil Changes
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Check
- Debit
- Mastercard
- Visa
Staff
Ted Dinkelacker
Certifications & Memberships
1 stars Anonymous Featured review
We took our car back after several successful visits for a slightly rough idle. Euroworks charged me over 500 dollars for sparkplug wires, air suction hoses and other items they thought were causing the problem then said they weren't sure what was causing the problem but that I would need to spend 3000 dollars to try and fix it. I took my car back paid the 500 and got it back with even a rougher idle than when i first took it in. Additionally they overfilled the radiator overflow bottle..... They may be cheaper than the dealer but are they better?
EuroWerks replied:
Dear Mr V.
Thank you very much for the feedback.
We absolutely set the coolant level in the reservoir slightly above the "MAX" line.
Firstly, the cooling system in your A6 had "boiled over" during our road-test, causing coolant to blow out of the reservoir pressure cap. Even though we vacuum-filled the coolant, there was still a possibility of an "air pocket" remaining in the system. That air pocket could cause a later drop in the coolant level.
Secondly, we had also identified a coolant leak at several engine block coolant pipe seals. Those leaks could also cause a later drop in the coolant level.
The technician invested multiple (unbilled) hours inspecting and diagnosing your vehicle. The torn spark plug wires and rotten engine vacuum hoses were positively identified as faulty, the engine was running properly after their replacement. The subsequent "rougher idle" did not occur until after the cooling system failure described above.
I apologize that we did not go over our findings with you in more detail. At your convenience, I would welcome the opportunity to discuss with you further, the various steps taken by our shop in diagnosing your concerns.
Sincerely,
Ted
4 stars Anonymous Verified customer
My first visit to EuroWerks was very positive. The staff was very professional and knowledgeable about my VW. I'm definitely going back and would recommend anyone with an Audi or VW visit them for quality service.
5 stars RICARDO C Customer since 2017
Took in my 2006 VW passat with 101k miles for an honest assessment and that's what I got. I was told what was needed now and what could wait. No pressure to make a decision.
5 stars BRIAN H Customer since 2010
Thanks for the great work and honest assessment of repairs needed!
5 stars Anonymous Verified customer
Great service as always. Fixed a mistake that had been made and buffed and waxed the whole car and tires free of charge! Very happy.
5 stars CHRISTOPHER K Customer since 2017
A very nice experience. Everyone I came in contact with was very nice, and it was easy to schedule my appointment. The car was ready when promised, and it was a nice treat that the car was washed too! I appreciate the fact that Ted explained to me in detail what repairs were needed for my car as well as let me know about some other items that I should take care of in the future. Overall a great experience, and I will definitely be back for any future service that I need for my VW.
5 stars HELEN C Customer since 2015
Very responsive to those unexpected car repairs. Articulate and simple to understand cost estimates. Great communication throughout the process.
5 stars Anonymous Verified customer
As always, job well done!
5 stars VILMA H Customer since 2016
I find them very thorough with their work and are reliable.
5 stars JAY H Customer since 2017
Eurowerks was great! I bought a 2001 S4 Avant and needed a general inspection, as well as suspension work. They were prompt with the inspection, called to go over their findings in detail and explain what work was necessary to do immediately and what would need to be done within 6 months to a year. Once we decided on what work needed to be done, they gave me an updated estimate and had the work done fast! The only delay was due to delayed delivery of springs, which was completely out of Eurowerks' control.
David was fantastically helpful, he put up with my many questions better than I would have, and the work so far has been great. I highly recommend this shop!!
5 stars MICHAEL T Customer since 2015
As an owner of several Audi models, I am happy to write that EuroWerks has consistently met and exceeded my needs. The communication from the front of the house staff was very prompt, and David did an excellent job fielding my questions and concerns during my last service visit. I have recommended EuroWerks to my Audi and VW friends on numerous occasions and will continue to do so.
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