As usual, the folks at EuroWerks took great care of me and my car. They diagnosed the problem in two steps, pursued the lower-cost possibility first, and ultimately fixed the problem (fuel pump). They kept me up to date on the repairs and explained the likely problem and how the solutions would play out. Of course, I always get sticker shock at the how quickly the labor adds up, but thankfully it routinely results in a solid repair; so I guess you get what you pay for. The loaner car they provided was in pretty good shape and certainly got me around well.