100.0% would refer friends and family to us

5 stars Customer since 2014

John never fails to provide excellent service and have the Rover ready when promised.

4 stars Customer since 2017

Very professional, nice shop. As an issue came up which required the Jag being at the shop all day. John arranged a ride for me to get home. He had the car ready at end of day just as promised. This was my first experience at British European, but it will not be my last I will be taking the Jag back there for my next service.

5 stars Customer since 2011

First class service and attention to detail. John and the crew know have been working on my Jag's and Range Rovers for 10+ years. Wouldn't go any where else.

5 stars Customer since 2017

In the heart of Silicon Valley, it's not hard to find a competent shop that can work wonders on cars. If one has a deep pocket, there surely are a lot of good choices where they would treat you like a king and queen. But if you lack of that, would they still do so?

There's no question that Exclusive is a highly competent specialist shop, but what stood out for me isn't just that. What different was they cared for me as a person. Their goal was not to squeeze another dime out of me for the job at hand but rather to take care of me and my needs for a long term relationship. John took the time (hours) to go over my repairs and sorted them by priority. Fix those are imminent and defer those aren't. Did your other shops do that for you? Did they try to take more of your money right now because they don't know or care if you will return? John kept my car (and us) going without breaking us, plus many other things. We are very thankful for his kindness and generosity.

Exclusive is a different business. As long as we have the rover, John's will be the only shop we go to.

5 stars Customer since 2012

Very knowledge about all aspects of Jaguars. Explained what I need and do not need as well as how to keep it under warranty without going to the dealership. Cost on repairs a LOT less than dealer prices for the same work and parts. The are definitely my mechanic.

5 stars Customer since 2014

My first time in I was treated as a long time friend, even the dogs came over to say hello.

The work was done on time and as promised. They even dropped me off and picked me up so I didn't have to walk. Nice people in Campbell.

5 stars Verified customer

Awesome service, We have been servicing our Range Rovers at British European for 10 years, John is proffessional and honest

5 stars Customer since 2015

Good service, knowledgable and professional.

5 stars Customer since 2016

John is great. Crew did a fantastic job!

5 stars Customer since 2014

Professional, punctual, personal. A pleasure to work with.

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