1165 S. Camino Del Rio
Durango, CO 81303

Mon: 9:00AM - 5:30PM

Tue: 9:00AM - 6:30PM

Wed: 7:30AM - 5:30PM

Thu - Fri: 8:00AM - 5:30PM

Sat - Sun: Closed

95.6% would refer friends and family to us

4 stars Verified customer

Dr. Berry did the exam and I like her a lot. She takes the time to talk with you and also listen. The support staff gives good customer service. Also Cali was very good. This was a great experience for me.

5 stars Verified customer

Dr. Berry is phenomenal with children. She eased my sons anxiety and the care plan she has in place for him has given him the tools and confidence he needs to succeed.

5 stars Verified customer

Great experience, good service, short wait time. Would definitely recommend Advanced EyeCare

5 stars Verified customer

Great experience.

4 stars Verified customer

Great Staff and Doctors!

However, Waited 45 minutes to be seen!

5 stars Verified customer

Amazingly thorough from front desk to doctors - thank you!!

5 stars Verified customer

Female Optician was very friendly, helpful and patient! Have only had great experiences here.

5 stars Verified customer

A very complete eye exam, and the Dr. takes the time to inform you of the results.

5 stars Verified customer

Excellent service. My insurance was not working and the staff contacted the insurance company and resolved the issue.

1 stars Verified customer

My appointment with Dr. Rahner was very disappointing to say the least, you indicate you value your patients when they come in for their appointments, it was pretty obvious I wasn't valued by Dr Rahner, telling me he couldn't dilate my eyes for further examination, his reason and I quote, "I don't have time, I have another patient, you will have to wait and make another appointment or wait till next year". I was shock and angry at his comment regarding the dilation of my eyes. I actually felt more comfortable with the care I received from Kelsey than the doctor. Never have I've been treated like that before, I understand I'm not the only patient he is seeing, but when I make an appointment for my yearly eye exam, I expect to be fully examine by the doctor, it's my time. I voiced my frustration to Crystal the office manager and I was scheduled another appointment with Dr Noven, hopefully I will be taking care of properly as I don't think I will see Dr. Rahner anytime in the near future or ever, I will also make sure my friends, neighbors, and other people I know not to come to Advance Eye Care and especially see Dr Rahner, as I suspect he could pull the same treatment to them as he did to me, very frustrating. Rest of the staff I encountered at Advance Eye Care not including Kelsey were not too friendly. Very bad experience overall. Crystal, office manager is aware of my experience. I do hope when I come in for my appointment with Dr Noven I will be taking care of properly. Maybe Dr Rahner should consider retirement, forty plus years of work as eye doctor is a long time.

Advanced EyeCare replied:

We are sorry for your experience and this is not typical of the service our patients receive in our office. Dr. Rahner felt that more time was needed for further evaluation. It is not uncommon for patient to be brought back for additional/ more extensive testing. Routine appointments are the screening process for the health of your eyes and in some cases patients are brought back for more extensive examination. We always want the patient to receive the most thorough care. We apologize that this was not conveyed to you so you were comfortable with the additional testing time needed. You will be seeing the owner, Dr. Hoven, whom we are certain will give you her full attention and time.

Also in Durango

Automotive

Mountain Auto Care

5 stars 203 reviews

Don & his crew bent over backwards to diagnose, locate and replace our transmission. We are Louisiana. residents that were driving through Durango while on vacation. Mountain Mechanical was friendly, accommodating , very professional., and treated us as a high priority client. In summary, they are honest and helpful friends! Don't miss the opportunity to become their client. Many thanks Mountain Mechanical! Paul Montgomery
Read More …