96.2% would refer friends and family to us

5 stars Customer since 2015

Always enjoy going to Eye Clinic of Austin. Dr. Henderson and staff are great, professional and make things comfortable for all the years I have been a patient. Thank You!

5 stars Customer since 2016

Dr. Prosise and the staff are excellent, personable, efficirnt, and professional.

5 stars Customer since 2010

Staff is always friendly and prompt. Ive lived in the Austin area for over 40 years and Dr. Melanie Prosise is by far the best OD I've experienced for eye exams.Thorough, knowledgeable, yet approachable.

5 stars Verified customer

Dr & staff provide great service. They're patient and the wait time was minimal.

5 stars Customer since 2009

Great care. Smart staff. Dr. Prosise is fabulous.

5 stars Verified customer

I thought my routine eye exam was great. Both the assistant and Dr. Prosise were so friendly but thorough during my exam and followed up on the dry eye issue I mentioned in the previous year.

1 stars Customer since 2009

I appreciate the opportunity to relate to you my concerns. I had quit going to your business after the troubles and arrogance experienced from your desk staff well over a year ago back. I had attempted yet another visit last week because of what I interpreted as a potential urgent/emergency need. Yet again, the phone/desk staff was haughty, uncarring, slightly sarcastic and rude. If you want to encourage and build business, you need professional and caring staff in that position, yet this seems to be a continuing problem that does not encourage me nor my entire family to ever return to your business. Additionally, when my wife went in for an eye exam a few weeks ago, she experienced exactly the same callousness and rudeness at the front counter and complained to me when she got home.

Needless to say you have very likely lost my entire family as customers of your business because of this kind of treatment. These people at the desk are the face of your business, and that face has a very nasty black eye.

3 stars Customer since 2009

The doctor was not comfortable addressing a concern I had with his diagnosis.

5 stars Customer since 2010

Very good visit. Staff is great.

5 stars Customer since 2009

The doctor was very thorough, efficient and friendly.

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