It was great meeting Dr. Glen and actually working out a plan of attack for my face!! I had been getting Botox and fillers at 'another place,' but for a while now, but it hasn't been fixing my issues. After contacting Vida, I didn't think I needed a consultation because clearly I knew what I needed. Well, I was wrong and I am so glad I got the consultation! Dr. Glen really listened to what my priorities/issues were and explained what would and wouldn't work. As I said at the beginning, I do feel now like I have a plan. I'm excited about carrying it out!
I am not sure how to address this situation of my last dealings with the clinic, when I called to say Lily was in
need of food, told that they would have to order, took over ten days before you got a shipment and then did
not call to say it was in, I called found out it was in and came in right away as Lily was getting down with her
supply. Then I get your statement email, stating you had not charged my daughter's card for the previous
two times I purchased food, I realize there was a period when I did not know you didn't have her new date
for the card, but when you got it why those two charges were not processed is beyond me, a failure of the
support staff in the front office I can only presume. Everything is alright now with the charges but I really
would think it could have been handled better. You wanted to know how the visit was, now you know.