86.7% would refer friends and family to us

1 stars Customer since 2010

Someone needs to seriously be checking into this store! One of the worst run stores that I have ever seen! Ordered my glasses 11-23-2020, still have not got them! Several employees, but evidently only one knows their job duties! Most all just standing around! I have gone here for several years, but each year it gets worse! Can’t call because the line is ALWAYS busy! Except if you push to get an appointment, THEN you get someone to answer, GO FIGURE?? This will be my LAST PURCHASE FROM THIS PLACE!! If I don’t cancel this order! Have called and a field supervisor was supposed to return my call, NOT!! FEED UP!!

1 stars Customer since 2010

The eye Dr was good as usual but we went there for glasses the same day and wasn’t told until the end that we wouldn’t get them for 14 days. My friend with me never did get hers in We made several trips there to check to see if hers were in because the telephones didn’t work. Finall around the 17th or so her glasses aren’t in so she got her money back. The gentleman next to her was telling them he still couldn’t see with his glasses. I’ve gone there for years but WE WONT BE BACK

2 stars Verified customer

My daughter had a scheduled appointment but we were there still for 2 hours. The waiting around was ridiculous. Having problems with new software and not enough staff. I have always gone to eye mart but may not be back after this. My time is more valuable to me.

3 stars Customer since 2010

Had an appointment, but had to wait--especially when getting fitted for glasses.

4 stars Customer since 2015

The Optometrist and staff were very accommodating to my walk-in request. They also did a very good job in sanitizing the frames that I chose to try out and all of the surfaces. Thank you Terre Haute Eye-Mart!

5 stars Customer since 2017

Quick and easy

3 stars Verified customer

It was almost an hour after my appointment time before I was seen by the optometrist. Also there were several staff members wearing masks but they were not covering their nose which defeates the purpose of the mask. The restroom was also dirty.

5 stars Customer since 2010

I always receive excellent service from Eye-Mart!

The employees are always very helpful and kind!

I have never had an issue with my prescription being i

3 stars Verified customer

Staff members were wearing masks so that they didn’t cover their nose, other patients were able to enter the building and sit in the waiting room without masks on, and appointment was half hour later than scheduled, However, care from optometrist was kind and comprehensive. Negative experience only related to waiting room staff and patients.

3 stars Verified customer

I generally think eyemart staff does a great job, but during my last phone call I got very curt answers and an unfriendly tone

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