Factory Fix Auto Repair
Automotive
6427 Windmill Way -Unit D
Wilmington,
NC
28405
(910) 251-2646
Mon - Fri: 9:00AM - 5:00PM
Sat - Sun: Closed
About
Full service ASE Master Certified repair facility, serving the Wilmington area with 20 years experience.
Services
- Alternators and Starters
- Batteries
- Brake Repair
- Brake System Repair
- Computer Diagnostic and Repair
- Cooling System Flush
- Diesel
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- General Repair (Aftermarket)
- GM Factory Trained Specialist
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
Insurance
- Most insurance accepted
Payments
- Cash
- Debit
- Discover
- Mastercard
- Visa
Staff
Rich Pandolf
Certifications & Memberships
5 stars MARSHA W Featured review
Since I've been going to factory fix for the past year I've gotten my car fixed right the first time. On Monday, Rich sent a tow truck to pick up my van and it was fixed by that afternoon for an EXTREMELY reasonable price. I don't think there's anything these guys can't do:)
Factory Fix Auto Repair replied:
Thank you very much for the kind review and words and we look forward to helping you and your friends and family in the future!
1 stars Anonymous Verified customer
Horrible. It's like throwing money out the window!!!!
Avoid, avoid!!!!!
1 stars Anonymous Verified customer
Horrible. Service used to be terrific, but really gone down hill in past years. Wouldn't send my worst enemy there... Rick is a real piece of work, if ya know what I mean.
1 stars Anonymous Verified customer
Horrible. Avoid at all cost!!!
1 stars DAVID S Verified customer
Horrible service. Wouldn't take my car there even if it was free....!!!! Service had been on a downward spiral for a while now. I wouldn't tell my worst enemy to take car there.
#ServiceSpeaksForItself!!!!
#Horrible
5 stars MILLIE M Verified customer
definite 5 stars will recommend you to everyone - honest pricing and excellent work the times I've needed repairs
5 stars SARA C Verified customer
Really loved this experience, very trust worthy. Will treat u like family.
5 stars YILKIN S Verified customer
I am a new resident to Wilmington. I was very satisfied with the overall service I received. I will have all my truck serviced only at Factory Fix.
5 stars JENNIFER & MIKE E Verified customer
Thanks again to Rich for fixing my Tahoe. He knows his stuff. He even stayed late to fix it. My husband relies on Rich to service and repair his fleet of work trucks. He's the best!
4 stars DAVID/BRENDA B Verified customer
Rich:
Thanks for all the extra work you did trying to figure out the A/C unit.
Also, thanks for being thorough in looking the car over to detect areas that need some attention. I feel a lot safer with the car now that you've looked at it.
David Braden
4 stars Jeff Milne
Superb service at a fair price. Rich will literally drop what he's doing to check out a problem or answer a question.