All employees were polite and very experienced. They knew I was on a time crunch and helped me complete all the tests and pick out new frames as fast as possible. I had selected 2 frames before doing my tests/exam. When I came out of the exam room, they had selected about 10 other similar frames for me to compare. I ended up picking one of the ones they recommended. They are always very friendly and attentive. The eye test equipment is top notch. Dr. Fregger is very professional and always makes sure my questions are answered. I wouldn't go any other place.