98.7% would refer friends and family to us

5 stars Verified customer

Great doctor, very friendly.

Family Eyecare of Roswell - Dr. Maurice E. Zadeh, O.D. replied:

Thank you for the kind feedback. It is our pleasure to serve you with all of your eye care needs. Have a great weekend!

5 stars Customer since 2016

Quick, friendly and thoughtful

Family Eyecare of Roswell - Dr. Maurice E. Zadeh, O.D. replied:

Thank you for the kind feedback, Natalie. It is our pleasure to serve you with all of your eye care needs. Have a great weekend!

2 stars Customer since 2017

The only person that I really enjoyed dealing with was my optician because she was sweet and helpful. There was also the initial man who gave me the exam it was also very thorough and explained everything. The doctor did a good job on examining my eyes. Those were all great things. Where they fail is they tried to get extra money in the consultant process. They need to do a better job of explaining insurance benefits and what would be better for the customer. I had difficulty finding a nice set of frames that I really like so they need to increase their frame selection. And through my difficulty the manager and another girl were rude to me. They actually called me special which I took offense to. I could deal with not finding the right set of frames but I don't like rude people. I actually had to call back and talk to my optician again and I heard the women in the background trying to get her off the phone and I found that route as well. My optician was always polite no matter what happened. And all I wouldn't recommend this because I had a mixed experience that should have been good overall if they would have been more polite. They also need to work on their pricing and frame selection.

Family Eyecare of Roswell - Dr. Maurice E. Zadeh, O.D. replied:

Good morning Richard. I am glad that you enjoyed working with one of our opticians and felt that your eye exam was good. I am sorry that you did not like the rest of your experience at our office.

At Family Eyecare of Roswell, our employees genuinely care about all of our patients, their health, vision, and their overall happiness with their eye wear and contacts. We strive to treat all of our patients with exceptional care and customer service every day. I hope that you will allow us another opportunity in the future to show you how our office is different.

As a manager, I am always looking for feedback as to how we can provide five-star service to our patients and I would like to speak to you regarding your concerns. Please contact Nicole at 770-992-6789. Thank you and have a great weekend.

5 stars Verified customer

I love their customer service. The tech helped me pick new frames when the old one broke.

Family Eyecare of Roswell - Dr. Maurice E. Zadeh, O.D. replied:

Thank you for your feedback. It is our pleasure to serve you with all of your eye care needs! Have a great week.

5 stars Customer since 2012

I always get amazing customer service and any concerns I have about my eyecare is immediately addressed. I absolutely trust them with the care of my eyes and I recommend them to everyone I know

Family Eyecare of Roswell - Dr. Maurice E. Zadeh, O.D. replied:

Thanks Polly for your kind words! We are delighted to serve you! Have a great weekend!

5 stars Customer since 2017

Everyone was so patient with my daughter, who was having an issue with debris in her eye. She was a challenge to work with.

Family Eyecare of Roswell - Dr. Maurice E. Zadeh, O.D. replied:

Thank you for your kind feedback, Ashley. It is our pleasure to help you and your whole family with all of their eye care needs. I hope your daughter is feeling better today, let us know if we can be of further assistance! Have a wonderful week.

5 stars Customer since 2011

Very friendly

Family Eyecare of Roswell - Dr. Maurice E. Zadeh, O.D. replied:

Thank you for the kind feedback, Edward. It is our pleasure to serve you with all of your eye care needs! Have a wonderful week.

5 stars Customer since 2009

Dr. Zadeh is incredible particular and and takes time to make sure your vision and eye health is the best it can be. Our family doesn't go anywhere else and we happily recommend him to everyone we meet!

Family Eyecare of Roswell - Dr. Maurice E. Zadeh, O.D. replied:

Thank you for the kind feedback, Nina. It is our pleasure to serve you and your family with all of your eye care needs! Have a wonderful week.

5 stars Customer since 2006

Always a comprehensive experience. Thanks!

Family Eyecare of Roswell - Dr. Maurice E. Zadeh, O.D. replied:

Thanks Kerry for your kind words. We are delighted to serve you!

5 stars Verified customer

Called because I had ordered wrong contacts. Staff very helpful & quickly confirmed that I could pick up new contacts in office the next day.

Family Eyecare of Roswell - Dr. Maurice E. Zadeh, O.D. replied:

Thank you for the kind feedback. It is our pleasure to serve you with all of your eye care needs. Have a wonderful holiday weekend!

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Excellent service, performance, and the absolute best auto service center I have ever been to. These guys know their stuff, they are fair, and they absolutely get the job done at an extremely reasonable cost. I live in Downtown Atlanta, and after my first experience at Outback Automotive, I am a customer for life. Do not take your vehicle to a dealership if you have a choice - I would recommend Outback auto to absolutely everybody. I took my car to a dealership and they tried to charge me ~$4,000 for a repair that it turns out they misdiagnosed. The guys at Outback were able to quickly discover the dealership was 100% wrong, and he fixed a serious issue for less than 20% of what the dealership quoted me. That should speak volumes to anybody on the fence.
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