Very positive experience! All of the staff was very courteous and efficient. Tiffany, at the front desk, was personable on the phone and in person. Brent, an Optician, was thorough with his exam and very nice. Dr Mertzlufft was kind, educationally informative and took a great deal of time with exam and addressing my concerns. Yulianna, an Optical Technician, listened to my preferences and did an awesome job selecting frames that compliment my lifestyle. A professional staff all around and a bright attractive office! I am a very happy new patient.