98.6% would refer friends and family to us

5 stars Verified customer

Professional/ friendly /fair / honest. / pleasant visit...!!!

5 stars Verified customer

Everyone there is super nice!

Family Vision Care replied:

thank you Karen

1 stars Verified customer

My elderly father has come to this establishment for 30 years and has always been satisfied until recently. He purchased a new pair and had several lenses replaced in older frames. Out of the four he had replaced two lenses fell out. One of the lenses needed to be replaced and he was charged the full replacement fee of sixty dollars to replace the lens. I would think that a loyal customer, who did nothing negligent to have the lens fall out, would get the lens replaced for free. They did not stand behind their work. My dad was so sad and he said he will never go back to Scott Peterson.

Family Vision Care replied:

Sorry about the problems. Sometimes it is hard to get new lenses to stay in old frames. I have sent a refund check for the amount you spent for the last lens. If there are any other concerns, I will be happy to address them. Thanks for letting us know. Your confidence and friendship is much more important than any business transaction. Scott P.

5 stars Verified customer

I loved the experience at the family vision center

Family Vision Care replied:

thank you

1 stars Verified customer

Didn't take the time to tell I should pick a different frame as the frame I chose turned out to be to small for my head nor contact me telling me my glasses would be delayed to a lens re-do.

Family Vision Care replied:

please bring the glasses in and we will replace them with a pair that fit you better....

5 stars Verified customer

Always a great experience. Dr Scott is the best

Family Vision Care replied:

Thank you Sam

5 stars Verified customer

Dr. Peterson was friendly and easy to talk to and ask questions too. He helped me understand why my eyes are the way they are, so it was fascinating to learn. I was going back and forth on which Dr. to have for my eyes and finally decided Dr. Peterson and I gotta tell you, I have no regrets.

Receptionist was friendly! And so was the lady in the back helping me pick out my glasses. I always feel awkward when someone is watching me try on glasses so half the time I was there she let me just look around and try them on myself for a bit and then when she observed that I was trying to decide what ones I liked better of the few I had picked out then she comes over to help me decide which ones were the nicest on me :)

Will definitely go back!!

Thank you Dr. Peterson and Staff!!

Family Vision Care replied:

Thank you Justine

5 stars Verified customer

Went in-depth as to what my insurance covered for lens options. Very pleased with this establishment

Family Vision Care replied:

thank you

5 stars Verified customer

My visit to Family Vision Care was the best that I have had with all the places I have gone to get my eyes checked. The Staff was friendly, even though I was very early, The Doctor was patient with me and f I ask a question, he explained. I am glad that this practice was recommended to me.

Family Vision Care replied:

Thank you Mary

1 stars Verified customer

Dr Peterson and his staff were wonderful and were very helpful. I would recommend Dr Peterson if you want a very good doctor who knows what he is doing.