90.7% would refer friends and family to us

5 stars Customer since 2017

The staff is very nice

5 stars Customer since 2017

Bridget's experience getting her braces on was a pleasant one. Hilary at the desk is always so warm and friendly. Amber did a great job going over all my paperwork.

2 stars Verified customer

For all I am paying I would expect the orthodontist to say a few words to me. I am very frustrated by this. She should take the time to tell me how things are going and what to expect. Would NOT recommend Dr.


First Choice Dental Orthodontics Verona replied:

Dear anonymous, thank you for your feedback. Dr. Santos has been on maternity leave for a short while and we understand that during the transition we have to be diligent in making sure our patients get the same great patient experience that we always strive for. We apologize that we didn't meet your expectations and are committed to making your next visit great.

4 stars Customer since 2017

The assistant I had to the orthodontist, I'm sorry I don't recall his name started with a T...I was at the Verona Wisconsin location having braces put on. He was amazing very friendly and I felt very comfortable with him. Considering he did most of the work with my braces and I spent most of the time with him I hope he is valued as an important part of your team. This young man deserves high praise respect and acknowledgment. Also The front desk receptionist at this location immediately makes you feel welcome with a warm feeling she's very friendly has a beautiful smile she is helpful and makes absolutely everything easy which I appreciate I'm a mother of seven. She also is a diamond in the rough and very rare find in customer service.

5 stars Customer since 2017

I would highly recommend First Choice Dental in Verona, they are friendly, fast, efficient and overall give you such comfort in knowing that your smile is literally their ultimate goal!

5 stars Verified customer

Amazing place and people! They make you feel comfortable and you walk away with all details. I would highly recommend FCD to anyone!

5 stars Verified customer

Staff was helpful and courteous.

They acknowledged each of my kids, shook their hand, and introduced themselves.

They were very knowledgeable and happy to answer all our questions.

Did not feel rushed or pressured at all.

4 stars Verified customer

No complaints

5 stars Customer since 2016

The front desk staff was very warm and inviting and the dental staff was knowledgeable and friendly.

3 stars Verified customer

The appointment was not quite what we had expected when we were referred to First Choice. The staff was AMAZING. All smiles and good information.

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