A full-service orthodontics office offering traditional Damon braces as well as Invisalign. We are a 2012 Premier Invisalign Provider, and have been named consistently to Madison Magazine's list of Top Orthodontists.
For all I am paying I would expect the orthodontist to say a few words to me. I am very frustrated by this. She should take the time to tell me how things are going and what to expect. Would NOT recommend Dr.
Dear anonymous, thank you for your feedback. Dr. Santos has been on maternity leave for a short while and we understand that during the transition we have to be diligent in making sure our patients get the same great patient experience that we always strive for. We apologize that we didn't meet your expectations and are committed to making your next visit great.
Customer since 2017
The assistant I had to the orthodontist, I'm sorry I don't recall his name started with a T...I was at the Verona Wisconsin location having braces put on. He was amazing very friendly and I felt very comfortable with him. Considering he did most of the work with my braces and I spent most of the time with him I hope he is valued as an important part of your team. This young man deserves high praise respect and acknowledgment. Also The front desk receptionist at this location immediately makes you feel welcome with a warm feeling she's very friendly has a beautiful smile she is helpful and makes absolutely everything easy which I appreciate I'm a mother of seven. She also is a diamond in the rough and very rare find in customer service.