5 stars Anonymous Verified customer

I love First Impressions! I felt a warm welcome the moment that I stepped in. Dr. Cass is awesome, and always remembers to call me by my nick name. I think that the tokens system is a good idea because it motivates us to be there on time, do what we need to do with our teeth, and we get great prizes. The gift cards are a great idea. My only bad experience was when I kept getting told that I would get my braces off each visit but it didn't happen until a few months later. I think that was a minor set back, and my teeth now look great! Thanks so much First Impressions!

5 stars Finn S Customer since 2013

Great experience

5 stars Sophia L Customer since 2013

Always a short wait, thorough information to parents at end and easy to make new appointments. The waiting room is a little noisy with TV and music playing at the same time.

2 stars Anonymous Verified customer

It was a factory. Dr Cass did not even address me by name. It was like I was patient 0123 instead of my actual name...

5 stars Luke M Customer since 2013

responsive, professional, and great with kids....what more could you want from your ortho?