My first experience here, and I was referred by my significant other, who has been a customer for 3 years after finding him on Yelp. I was blown away by the responsive, neighborly, and expert service. The customer service writer is Danielle, who knows her stuff, and the whole place struck me as taking pride in doing the right thing -- and not selling the customer "up" the way dealer service departments often do. This was down to earth, honest and responsive service. I'll be back with my future needs!