Staff was very friendly. Office was clean. Dr. Fleming was great in that he explained everything to me regarding my eyesight, contacts, etc. However, he spent some time trying to “sell” me contacts and commented on how we should support small business because I told him that I get my contacts from Costco. Also, at the end of the appointment, the receptionist refused to give me my prescription because they wanted me to come back for a follow up appointment. Now I have to wait for them to mail it to me because I am not going to drive all the way over there. I most likely won’t go back for my yearly eye exam.
We are sorry that our procedures were not what you expected. As soon as you confirm that the trial contacts you are trying are to your liking, then we can finalized the prescription and email your prescription to you. This is our normal office procedure for all contact lens wearers.