Thank you everyone for solving our very pressing problem. My 80 year old disabled aunt moved up from SoCAL rather unexpectedly. We ripped up ancient carpet to find out that there was not a real floor in her bedroom-to-be. This was on a Tuesday and by 3pm on Friday, she had a beautiful hardwood floor completely installed with new, white baseboard. Amazing teamwork from your firm! Steve helped track down Peta (?) when we needed her most, she was friendly, competent and sympathetic to our plight. We chose from a great assortment of woods that she could get within 24 hours, discussed the transition strip (which fit perfectly) and the sublayer and confirmed a start time of 8:30am on Friday. Jaime and Peta showed up on time and the installation went perfectly. My aunt even rejected a board (too strong a wood grain) and Jaime pulled it out and installed one to her approval. He graciously said that if she did not like it, he could change it! The cable man showed up early, and the two of them worked carefully and stayed out of each other's way in a very small space on a hot Friday afternoon. Peta checked back in to make sure that we were happy and found that we were ecstatic! Thank you everyone!