4530 E. Ray Rd Suite 172
Phoenix, AZ 37934

Mon - Tue: 8:00AM - 4:30PM

Wed: 8:00AM - 6:30PM

Thu - Fri: 8:00AM - 4:30PM

Sat - Sun: Closed

81.5% would refer friends and family to us

4 stars Customer since 2016

Jonnet and Karie have always been awesome! Last visit was with Virginia and she misdiagnosed me but luckily went to oral surgeon who admitted me to hospital and took care of my problem after 5 days there. Will only see Karie or Jonnet for my future visits.

5 stars Customer since 2012

Very nice and knowledgeable physicians.

2 stars Customer since 2016

I have been disappointed with the service I have received from your office both in person and on the phone. I feel your phone help in lacking greatly in skills and often doesn't appear to know what they are doing. My last visit I was told during originally scheduling that I need to see Dr. Chan when I received a call to reschedule my appointment I was told I could see anyone, I told the girl several times that I was told I need to see Dr. Chan and she told me that was not the case. When I came in for my appointment Virgina was confused as to why I was not seeing Dr. Chan since it clearly stated in my chart that's who I should be talking to. And during my visit Virgina seemed in a hurry, kept looking at her watch and had no idea how to explain my LH levels and had no suggestions on what to do, told me I should really be talking to Dr. Chan, and to top it off I got a bill for this visit. I find your office visits to be 2x as much as other offices and when I got the BioTe I was told that my $350 would include the follow-up visits that I have been charged for. As you can see I am not very happy with your office and trying to decided if I should be coming back here. I like the BioTe but not happy with your office staff. I do LOVE Jonne, she is the reason why i'm at your office in the first place.

2 stars Customer since 2014

Staff is great, however, I had been going there for years and not once did I ever see a doctor. Always a nurse practitioner.

4 stars Customer since 2016

I have yet to receive blood work results.

Aside from that I feel that I received adequate care.

3 stars Customer since 2016

Went in with abdominal pain......saw an intern Nurse practitioner...???

Had a CT scan next door ...took two weeks for results...

Blood work took two weeks...was told I had diverticuli and nothing more could be done at this office...no scripts or follow up

A week later I was told that if the pain continued I could get antibiotics.

Contradicting info and communications issues!!!???

5 stars Customer since 2012

My experiences are always positive.

5 stars Verified customer

Besides two different nurse practitioners for our family they both did different physicals.

5 stars Customer since 2016

Terrific medical clinic

2 stars Customer since 2016

I think your crew at the front desk can be rude, at times (3) that I have been there I am standing right in front of them and they don't so much as say....I will be right with you. I stand there like a dummy waiting for them to say something. and after they are done at there computer then they say can I help you. I know we sign in but what if you are standing there with a question. I am really trying to find another doctor cause of the by customer service. I have been with this crew since Dr. Traice Paige was at another office and those girls were sooooo attending and super nice, they made you feel like you were someone.

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