I have been going to this vet for a few years. Throughout the years my pets have been seen by a few different vets, all being amazing and making me a loyal customer and my 3 pets loyal patients. However, my last visit was disappointing to say the least. My cat ran away and ended up in someones car and long story short, fell out of that persons moving vehicle onto highway 27. Thankfully he is okay but the day we found him his hind nails appeared to have torn off with the impact, this having been confirmed by an emergency vet I saw prior to this visit. This was supposed to be a follow up visit because my cat was walking weird and seemed to be in pain, also his eye was tearing up randomly. Dr. Ashraf Magaly was insensitive and not nice at all. He had an arrogant attitude when he looked at my cat and said that I was wrong and his claws hadnt been ripped off and were still there, which thankfully is good news to me, I just dont appreciate that he talked to me like Im stupid. During my visit my cats temperature was not checked, and his tearing eye was not examined, and his rabies vaccine was administered by the Vet Tech and not even by the veterinarian as it should be. The customer service by the girls in the front and the vet techs is always incredible but I was really let down by the customer service provided by this new vet, especially considering the customer service and medical attention that was provided by the amazing Dr. K and Dr. Cavannaugh.