My annual eye exam is always a very positive experience. This year, even more so, as the assistant conducting the basic eye tests was very professional and communicated everything that would happen during each test. I also bought glasses this year and the optometry assistant was wonderful--within a minute, she had picked out a pair of glasses that I absolutely love. Would I buy glasses online? Never!!! My eyes are worth the investment of a yearly exam and glasses that are chosen with an expert.