I called before they were open on a Saturday morning worried about my 4 month old puppy and I had to leave a message on the emergency line. It wasn't even 10 minuets later and they were already calling me back to find out what was going on. They met me outside the office on a very busy Saturday morning to run some tests. I got the results back super fast and the Vet was so nice and informative! I am very grateful to the urgency they have for my baby. All the staff are always so nice and service is very prompt yet very informative. I can not thank them enough!!