As usual, everyone was super congenial and helpful - -from the girls at the desk to the stylist. Tracy worked on my hair and actually remembered the one time she had cut my hair several years ago. Phenomenal memory! She was very attentive and professional. Best of all, she gave me a lovely haircut and even suggested styling techniques I can use at home. I shall return again (when I am not bouncing around trying the various options in Tacoma) I like to experiment, but it is so good to know where I can rely on a tried and tested good result with my hair.